Technical Delivery Manager

Technical Delivery Manager

Location: London/Manchester

About Finova

Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs — all while staying fully compliant in a fast-moving market.

About the Role:

The Technical Delivery Manager leads the delivery of high‑impact software delivery across the Finova ecosystem. Operating at a strategic level, this role drives multi‑squad execution, oversees technical design and governance, partners closely with senior engineering and product leaders, and plays a key role in shaping Finova’s Engineering technical delivery practices.

You will be accountable for major platform initiatives, cross team alignment, delivery predictability, and internal stakeholder confidence.

Key Responsibilities

• Multi-Squad Delivery: Lead large-scale technical initiatives, shaping delivery strategy, operational ways of working, and capacity planning across engineering streams.
• Strategic Planning: Build and maintain delivery roadmaps, advanced forecasting modelling, and executive-level reporting to ensure predictable outcomes.
• Cross-Functional Orchestration: Coordinate complex dependencies across Product, Engineering, Client Delivery, and Service Delivery to ensure seamless execution.
• Technical Governance: Oversee delivery governance, audit management, and risk controls, ensuring full alignment with regulatory requirements.
• Operational Excellence: Drive engineering best practice, quality, and operational readiness to maintain high system reliability and performance.
• Innovation & Optimization: Leverage AI, automation, and data analytics to streamline governance and optimise multi-team delivery performance.
• Executive Influence: Present delivery insights and risk‑mitigation options to senior leadership, influencing technical and product roadmaps with data‑driven analysis.
• Stakeholder Management: Manage high‑level relationships across the business to align delivery goals with broader organisational objectives.
• Culture & Leadership: Establish standards for delivery excellence and remove organisational blockers to champion a culture of empowerment and continuous improvement.

Skills & Experience

Essential

• Extensive experience managing large-scale technical deliveries (multi‑squad, multi‑component).
• Experience in delivery frameworks, governance, financial management, and risk management.
• Demonstrated ability to influence at both senior and executive levels.
• Strong leadership skills with experience in both coaching and mentoring to support progression for our technical delivery professionals.
• Proven track record implementing improved delivery processes and measurable performance uplift.

Desirable

• Experience in financial‑services technology or regulated environments.
• Delivery qualification(s): SAFe SPC, PMP, Prince2 Practitioner, Scrum Master, Agile Coach.

What We Offer:

Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in-person collaboration with the freedom to work remotely where it makes sense.

Holiday:

25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year.

Looking After You:

Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP.

Family-Friendly Policies:

Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss.

Extra Perks:

Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups.

Giving Back:

One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out—we’d love to discuss how your skills and experiences align with our needs.

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