Founding Head of Customer Success - AI-Powered SaaS Leader

Company: Jack & Jill/External ATS

Location: London

Posted: April 17th, 2026

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. You will manage the existing team while overseeing the post-sale journey and ensuring client adoption. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context. This role provides the opportunity to create impactful processes while contributing to a pioneering AI agent. #J-18808-Ljbffr
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