Job Summary
Distech Controls is hiring a Sales Support Engineer (SSE) to join the English team and support the sales team and system integrators in the Greater London area.
Key Tasks & Responsibilities (Essential Functions)
- In collaboration with the Sales team, maintain technical relationships with customers and carry out punctual actions on site.
- Support the sales team during solutions presentations, demonstrations and onboarding of solutions to customers.
- Lead physical or remote meetings for system integrators on technical developments, solution design and product introductions.
- Assist system integrators on first projects, specific strategic projects, and projects with new products to guarantee proper completion and success.
- Design content and lead information sessions in collaboration with the Demand Generation team and design offices throughout the country.
- Share skills with technical support and training teams based on experience gained during customer projects.
- Contribute to the evolution of future products with R&D and Product Management departments.
- Participate in product launches and commercial events such as webinars, trade shows, road shows, partner/customer meetings.
- Manage projects independently and collaborate with necessary departments/people, with periodic sharing, depending on project criticality.
Required Skills
- Engineer or equivalent with at least 5 years’ experience in Building Management Systems (BMS) and automation systems (BACS).
- Skills in building automation controls and programming.
- Proficiency in BMS protocols (BACnet, Modbus, LonWorks, etc.).
- Knowledge of IoT and IT protocols, API REST, JSON, MQTT, IoT Hub, Node‑RED, Postman.
- Knowledge of IT networks and cybersecurity standards.
- Knowledge in cloud architectures and principles.
- Ability to link field requests and enhance OT/IT/EDGE/CLOUD solutions.
- Comfortable and motivated in sales relationships to promote Distech Controls portfolio solutions.
- Excellent oral and written communication skills.
- Recognized for pedagogical approaches, teamwork, and prioritization in handling client emergencies.
Preferred Skills
- Experience with Distech Controls solutions.
- Experience with Niagara Framework.
Travel Requirements
- 21-40% travel.
We value diversity and are an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Accommodation for Applicants with Disabilities
As an equal‑opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922‑9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for which requisition.
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