Head of Customer Experience & Contact Center (Hybrid)

Company: Pinnacle Group
Apply for the Head of Customer Experience & Contact Center (Hybrid)
Location: Manchester
Job Description:

A leading housing services provider in the UK is seeking a Head of Customer Contact to oversee its operational delivery and enhance customer experience. This hybrid role requires strong leadership skills and significant experience in contact centre management. The ideal candidate will drive high-performing operations and embody the company’s values. Benefits include flexible working arrangements and comprehensive employee support programs.#J-18808-Ljbffr…

Posted: April 17th, 2026