Operations Director

Operations Director – Nursing Homes

South of England

£90,000-£95,000 plus package

Purosearch are working with a leading care provider in elderly and dementia care to recruit an Operations Director to oversee their services across the South West and South Central regions. We are ideally looking for someone based around Berkshire/Wiltshire.

Our client is looking for a dynamic, confident experienced Operations Director to oversee a number of nursing homes, the Registered Managers and Regional Managers. This position is available due to expansion and growth of the organisation.

As the Operations Director you will be a strong, motivated, hands‑on and driven individual with a very good insight into the care industry. You will be second in command to the directors, oversee the operations department in every aspect ensuring the nursing homes are compliant with all company policies and procedures as well as the CQC rules and regulations. I am looking for an Operations Director with exceptional Leadership/Management skills.

Key Responsibilities

• To ensure all homes are compliant with CQC, auditing, action plan reports and providing a high‑quality care service
• Visit all homes regularly (including unannounced)
• Communicate with Directors and the Financial Controller regarding day‑to‑day operations of homes
• Recruit for all senior roles
• Authorise expenditures
• Oversee home occupancy levels, marketing and ensure the maximum occupancy level as per individual home circumstances
• Ensure staff levels are sufficient and meet individual home needs
• Ensure staff and departmental budgets are met and adhered to
• Ensure all homes are maintained
• Manage Home Managers
• Manage Regional Managers
• Ensure effective management of complaints and disciplinary matters (residents/family and employees)
• Reports/meetings/budgets/policy and procedures are updated annually
• Communicate well with all staff

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