Job Title: Technology & Data Analyst
Job Details:
- Job Band: D
- Contract type: Fixed-term Contract, Full-time
- Department: BBC Media Tech
- Location: London / Salford
- Proposed salary range: £56,000-£64,000 depending on relevant skills, knowledge and experience.
- Flexible working: Discussed at offer stage.
Purpose of the Role
The Interactivity Technical Advice & Contracts Unit (ITACU) supports productions commissioned to make content for BBC UK Public Service, whether in‑house, BBC Studios or an independent production company that contains a form of regulated interactivity, whether that’s competitions, votes, awards, giveaways, charity appeals etc. As our Technology & Data Analyst (Principal Data Analyst) you will be critical in our support to productions: by supporting on technology choice, implementation and use all the way through to results and data analytics the role contributes to ITACU ensuring minimal legal, regulatory and reputational risk to the broadcaster and high standard engagement cherished by our audiences.
Why Join the Team
The role requires a dynamic, adaptable work approach. You will thrive by applying your knowledge and experience to each new interactivity service that we are engaged on, each with their own set of novel elements and factors. Our support touches all parts of the BBC public service output and enables a chance to work with productions through strong working relationships, plus editorial and commissioning teams as well as data protection and privacy, accessibility as well as legal and commercial affairs teams, all focused on delivering audience‑trusted services like voting on Strictly Come Dancing, Blue Peter competitions, BBC Make a Difference Awards or the broadcast promotions like BBC Lifeline.
Your Key Responsibilities and Impact
- Supporting Interactive Production Managers in reporting, including complex ad‑hoc reporting on episodic, series or historic data as part of our support to productions in current services and planning future services.
- Supporting the head of ITACU with routine reporting on interactive series – monthly and annual – plus ad‑hoc work on specific projects or requests.
- Providing a knowledgeable base of technology platforms available to all productions commissioned for UK public service broadcast, whether in‑house, BBC Studios or independent production company. This includes being aware of novel and developing technologies and knowing what might be more or less suitable for the production’s desired outcomes and supporting the team look at new platforms that may be of use to us in engaging with our audiences.
- Providing practical support on implementation and use of technology platforms used – ensuring the productions are using them correctly. This involves creation, testing, deployment, maintenance, resolution (including winner picking) and closure. Being mindful of data this will require awareness of BBC policies on retention and deletion and our own deletion cycles.
- Engaging regularly with third‑party platform suppliers and the in‑house tech teams, building strong, successful working relationships.
Essential Criteria – Skills and Experience
- Strong ability to analyse data from multiple sources, often in a live environment; quickly, accurately and respond with clear directions.
- Confidence in using key programmes and platforms to provide data analytics to ITACU such as Tableau, Piano and Excel.
- Strong ability to investigate new platforms and analytics tools, picking up skillsets promptly as and when needed.
- Experience in broadcast interactive services – demonstrating knowledge of technology platforms used, their relation to the programme and audience.
- Understanding and experience of audited processes and why they are auditable.
Desired but Not Required
- In‑depth, up‑to‑date knowledge of interactive technologies/platforms, keeping on the edge of what is available coupled with the knowledge of what is usable for our audiences and ensuring they remain suitable.
- Understanding why we may do things the way we do: following the multiple regulatory rulesets that apply with knowledge of them, an approach that is confidently risk assessed and applies suitable mitigations.
- Experience in wider interactive services – demonstrating knowledge of technology platforms used, their relation to the individuals engaged, understanding of any regulatory rulesets that might apply there (e.g. competitions or awards run by businesses other than TV or radio broadcasters, perhaps on platforms those businesses may not be using).
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
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