Shop Manager – Job Share (Milton Keynes)

Role Overview

Shop managers oversee the operations of Oxfam shops, ensuring commercial success, maintaining high standards, and motivating teams. They delegate responsibilities, foster a safe and energetic work environment, and support volunteers who run the shop in their absence.

Key Skills and Competencies Required

• Significant leadership qualities and experience.
• Ability to build, retain and develop a team.
• Strong drive to achieve results through others.
• Ability to delegate, coach and listen.
• Enjoys working with people and has a friendly and approachable manner.
• Ability to manage time under conflicting priorities.
• Ability to demonstrate resilience to the everyday pressures that come with the role.
• Excellent communication skills.
• Ability to motivate self and others.
• High level of motivation, enthusiasm and a sense of fun.
• Open and adaptable to change and able to support others through it.
• Commercial awareness and judgement.
• Ability to establish and maintain successful retail processes and merchandising.
• Ability to understand and interpret basic financial reports.
• IT literacy and numeracy skills (using email systems, basic spreadsheets and word processing, and familiarity with social networking and e‑commerce).
• Eager to adhere to Oxfam’s principles and values and promote diversity and gender rights.
• Understanding and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.

Application Process

To apply, submit an up‑to‑date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, including background checks.

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