Senior Complaints Operations Leader - Hybrid Fintech

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction. This role involves strategic leadership, operational excellence, and continuous improvement. Ideal candidates have extensive experience in financial services and a strong understanding of FCA regulations. Responsibilities include optimizing processes and acting as key liaison with regulatory bodies. Join a fast-paced, innovative environment with flexible working options and competitive compensation. #J-18808-Ljbffr