Assistant Store Manager - Central London

Overview

JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Positive Attitude, Inclusion, Social Ties, Growth.

From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar. If you love fast paced service, music, people, and turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

Position

As an Assistant Store Manager, you are responsible for assisting your Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, and risk & compliance structures. By leading and engaging the team you will create great guest experiences leading to an optimized overall store performance. Your overall success depends on delivering best-in-class guest experiences and turning regular customers into returning guests. You will work with your Store Manager to meet or exceed store performance targets through existing and new initiatives.

Key Responsibilities

• Operational Requirements: Maintain a safe and healthy work environment, enforce hygiene, health, and safety standards, and uphold high local standards and ratings.
• Employee Engagement: Assist the Store Manager in developing and engaging the team through daily feedback, in-store training, and employee engagement initiatives.
• Guest Experience: Ensure a guest-first approach, build strong guest relations in line with brand behavior principles, and increase guest loyalty and store performance.
• Performance Management: Assist in building sales and optimizing store EBITDA to achieve or exceed defined KPI targets.
• Value-Based Leadership: Lead team members in alignment with company virtues and operational principles.

Key Qualifications

• Minimum 1 year of experience in a leadership or key-holder role (e.g., Shift Leader, Supervisor, or similar).
• Experience in a fast-paced team environment; experience with teams of 10+ employees is a plus.
• Excellent interpersonal and communication skills.
• Highly motivated to develop as a people-centric leader and grow a career in management.

Why Work With Us

Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a vibrant social calendar and events that foster camaraderie.

Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs, workshops, training, and mentorship designed to enhance professional skills and leadership capabilities.

Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career through exchange programs, international assignments, and career advancement opportunities.

By joining Joe & The Juice, you contribute to a healthier world, welcome individuals from all backgrounds, and help create memorable guest experiences and a vibrant, successful community.

About Joe & The Juice

JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary cafés that combine convenience with distinct urban atmospheres. We invest in internal development through our Moneyball career system and a culture where leaders have started behind the bar. We continue to evolve our people-centric and sustainability agenda as part of our Nordic heritage and commitment to a better future.

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