Performance and Continuous Improvement Lead

Title: Performance and Continuous Improvement Lead

Requisition ID: 10280

We are excited to offer a fantastic opportunity for Permanent Performance and Continuous Improvement Lead to be based ideally Catterick and York Area.

Hours of Work

37.5, Monday – Friday. This post will require travel and working from operational locations (minimum of 3 days travel to sites as required). Driving License Essential.

Join our vibrant, inclusive community in Complex Facilities, Defence working on our Continuous Improvement function in driving data‑led improvement initiatives across the contract. The role will require positive engagement with our front‑line teams, including supply chains and National Accommodation Management Service (NAMS) representatives.

P&CI Coaches will operate pan contract and support in fostering and coaching CI within operations teams, ensuring staff are supported to improve at the operational level. P&CI Coaches play an important part in being a positive ambassador for Amey with Service Families, stakeholder groups and the community.

Personal Attributes for a Successful P&CI Coach

• A ‘Can do’ attitude
• Driven self‑starter
• Focused
• Eye for detail and consistency
• Passionate in their work
• Ability to work at pace with accuracy

What You Will Do

• Collection and thorough analysis of complex data from diverse sources to provide insights to drive innovation and risk awareness to support informed decision‑making by Amey and the Defence Infrastructure Organisation (DIO).
• Determine trends within data sets and produce accurate reports to target improvements. Previous experience of A3 problem solving would be advantageous.
• Ability to drive and manage a varied workload often with tight deadlines.
• Lead continuous improvement projects using Lean, Six Sigma and project management methodologies to achieve goals and improvement outcomes.
• Challenge established ways of thinking and processes to eliminate waste.
• Share best practice with fellow P&CI Coaches fostering a team of Improvement excellence.
• Embedding within operations to identify cost saving and performance‑enhancing initiatives following Lean principles.
• Actively coach and mentor within RAMS to leverage a CI culture.

What You Will Bring

• Experience in data analysis, identifying trends and drawing together insights.
• Facilitating Lean/change management workshops with a variety of stakeholders.
• Driving change in an operational environment and knowledge of working within a B to B and B to C customer‑focused environment.
• Ability to work from site a minimum of three days per week.
• Desirable – Previous experience as a Coach and Mentor.
• Desirable – ILM Level Three Award in Coaching and Mentoring qualification or equivalent or relevant experience.
• Desirable – Lean 6 Sigma or equivalent qualification supported by experience in an operational environment.

We welcome applications from a diverse range of candidates.

Please note it is essential that all personnel obtain both BPSS (Baseline Personnel Security Standard) and, in addition to BPSS, individuals must also obtain the appropriate security clearance level, such as Security Check (SC).

Why Join Amey?

At Amey, we work on long‑term stable contracts so you can plan a long‑term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration – competitive annual salary with potential for yearly reviews.
• Career Growth – advancement opportunities.
• Training Opportunities – comprehensive training, including fully funded leadership programmes tailored to your personal growth.
• Holidays – at least 24 days of holiday plus bank holidays, with the option to buy further days.
• Pension – generous pension scheme, with extra contributions from Amey.
• Flexible benefits – customisable options such as insurance benefits, Cycle2Work scheme and discounted gym membership.
• Exclusive Discounts – access to an online portal with discounts from leading retailers, healthcare services and more.
• Give Back to Community – two social impact days each year for volunteering and fundraising.
• Family‑friendly policies for new parents or carers of a dependant.
• Membership of our affinity networks which connect, support and inspire diverse communities within Amey.

About Amey

We are a leading provider of full life‑cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We believe everyone deserves an opportunity to shine.

As a disability‑confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support you may require during the recruitment process.

Apply Today

***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***

Inspiring Impact Together

#J-18808-Ljbffr