Working pattern: Hybrid (minimum 3 days in the office including Wednesday as a core day)
Reports to: Chief Operating Officer
About Us
We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity.
Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact.
We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed.
Ready to make your mark? Let’s do it. Together.
What You’ll Do
Third‑Party Risk Management & Procurement
A. Framework Definition & Governance
- Define, maintain, and continuously improve the Bank’s Third‑Party Risk Management & Procurement Framework, ensuring it aligns with regulatory expectations, best practice, and internal governance standards.
- Establish clear policies, processes, templates, and minimum controls for:
- Vendor selection and procurement
- Due‑diligence and risk assessment
- Contract approval and commercial evaluation
- Onboarding, ongoing monitoring, and performance management
- Renewal and termination procedures
- Ensure all agreement owners across the Bank understand and comply with the framework through training, guidance, periodic reviews, and targeted support.
- Ensure the Bank obtains best value for money from all third‑party suppliers by embedding robust commercial evaluation, cost‑effectiveness assessment, and ongoing value‑for‑money reviews into the procurement and vendor‑management lifecycle.
- Monitor adherence to the framework and report areas of non‑compliance or improvement opportunities to the COO.
- Maintain a central register of all agreements within the Bank and oversee compliance with due‑diligence, review cycles, and performance assessments.
- Support agreement owners in performing their roles effectively by providing tools, templates, and subject‑matter guidance.
- Track contract renewals, expiry dates, and obligations to ensure timely action by agreement owners.
B. Oversight of Agreement Owners
C. Direct Management of Operations, IT & Facilities Contracts
- Manage outsourced services and contracts directly overseen by Operations, IT, and Facilities, including maintaining ownership of documentation and service records.
- Conduct annual reviews for all directly managed contracts, ensuring regulatory alignment, commercial efficiency, and performance against SLAs.
- Resolve issues, disputes, and conflicts with external partners and escalates where needed.
- Build and maintain strong professional relationships with key suppliers and service partners.
- Drive value‑for‑money across all directly managed suppliers by reviewing commercial terms, identifying cost‑efficiency opportunities, and ensuring services delivered align to contractual and budget expectations.
D. Facilities & Health & Safety
- Overall responsibility for Facilities and Health & Safety, including owning the relationship with the building management firm and security company.
- Ensure compliance with all Health & Safety requirements including compliance checks, inspections, incident investigation, maintenance of statutory records, and management of Fire Warden and First Aider population and associated training.
- Ensure we are compliant with all responsibilities relating to office equipment management, oversight of the archive room and offsite storage, including destruction cycles.
Manage Office Assistant who is responsible for:
- Ensuring a high-quality service is delivered for all guests and employees and that all travel booking is within policy.
- Tasks such as stationery procurement and the greeting of maintenance people required to perform onsite work.
- Supporting as required in relation to any operational Facilities or Health & Safety tasks.
What we’re looking for
- Hands‑on experience managing or coordinating third‑party vendors, including due‑diligence, contract oversight, or procurement activity.
- Exposure to operational risk processes such as ORE reporting, RCSA participation, or control testing.
- Strong administrative background with experience handling documentation, reporting, and cross‑functional coordination.
Technical Skills
- Proficient in Microsoft Word, Excel, PowerPoint, and Project.
- Strong administrative, organisational, and presentation skills.
- Comfortable working with bank systems and internal platforms.
Why Join Us?
At Alpha Bank London, our values shape everything we do:
- Innovation – Be part of a team that embraces new ideas and continuous improvement.
- Collaboration – Work closely with experienced professionals who support your growth.
- Excellence – Develop your skills in a high-performing environment.
- Delivery – Contribute to meaningful projects and see your impact.
- Empowerment – Take ownership of your development and career progression.
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