Overview
Event Technology Manager (6 Month Maternity Cover)
Salary: £36,000 pro rata
Contract: 6 Month Fixed (Maternity Cover)
Location: UK West London / Hybrid (with occasional travel for events)
Event Technology Manager – 6 month maternity contract. This role ensures seamless event registration—from website build to post event reporting—while providing high quality support to stakeholders and attendees.
Responsibilities
- Understand project requirements and translate them into robust registration workflows.
- Build and maintain event registration websites and forms.
- Ensure all systems align with brand standards and data privacy requirements.
- Coordinate with internal teams and external vendors to meet project timelines.
- Act as the main point of contact for all attendee registration queries.
- Provide friendly, prompt support for issues such as login difficulties, payments, and data corrections.
- Maintain accurate attendee data and registration records.
- Prepare real time registration reports for event planners.
- Troubleshoot data or system issues with technical teams.
- Coordinate on site registration activities including badge printing, equipment setup, and materials.
- Train and oversee temporary registration staff where required.
- Represent the brand professionally as a key on-site contact.
- Support executive 1:1 meetings and booth tour scheduling for trade-shows and major events.
- Produce post event registration reports and performance insights.
- Gather attendee feedback to improve future registration processes.
- Archive registration data in line with policy requirements.
Experience and Qualifications
- Experience in event registration or event technology roles.
- Strong customer service skills and confidence managing multiple stakeholders.
- Excellent attention to detail and a high level of accuracy with data.
- Proficiency with registration platforms (Cvent preferred; Jifflenow experience a bonus).
- Strong organisational skills and the ability to work under pressure.
- A proactive, solutions focused approach.
- Flexibility to support occasional evening, weekend, or on-site work.
- Degree in events, business administration, or related field (preferred, not essential).
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