About SwimTrek
SwimTrek is a leading specialist tour operator, creating unforgettable swimming holidays in some of the world’s most beautiful locations. From the Mediterranean to the Caribbean, our trips attract customers from all over the world who are passionate about travel, adventure and the outdoors.
Safety, Risk and Assurance Manager
We operate open‑water swimming trips and events across ~65 destinations, working with local boats, hotels and transport providers. We’re appointing a Safety Management System (SMS) and Assurance to build and embed a coherent SwimTrek SMS by end‑2026, aligned to recognised adventure tourism standards (ISO 21101/21102/21103 amongst others), and to deliver a robust HQ‑led assurance programme.
This is not a purely administrative incident‑processing role. You will set the system, coach the business to run it, and provide independent assurance through audits, learning reviews, and clear governance.
What you’ll deliver
- A structured SwimTrek SMS aligned to ISO 21101 and BS8848 principles (policy, risk management, operational control, emergency preparedness, competence, monitoring, review).
- A risk‑based destination and supplier assurance programme (remote checks + field audits) covering marine operations, accommodation and transport.
- A consistent incident learning loop (triage, investigation standards, corrective actions, trend reporting, management review).
- Clear stop‑activity escalation that protects guests and staff while enabling safe operations.
Key responsibilities
SMS build & implementation
- Design and operationalise the SwimTrek SMS using PDCA (Plan–Do–Check–Act), integrating existing artefacts (risk assessments, TMDs, EAPs, guide competence standards, product development criteria and partnership agreements) across the range of SwimTrek products (holiday packages, races, events).
Assurance, audits and supplier controls
- Review, triage and respond to audits and supplier controls for risk mitigation across boats, hotels and transport providers; ensure evidence‑based corrective actions and follow‑up.
Incident management (governance and escalation)
- Oversee high‑severity incident response support and investigation quality; ensure learning is captured and applied.
- Support oversight of all escalated incidents and ensure minor incidents are appropriately resolved.
Training & competence
- Maintain a competence framework for guides/leaders and relevant HQ roles; ensure training/drills are scheduled and evidenced.
New products, races and events
- Provide safety input into product development and events: risk workshops, control standards, and go/no‑go thresholds.
About You
Essential experience
- Demonstrable experience implementing and embedding a safety management system in a multi‑site, operational environment (travel/adventure/marine/outdoor highly desirable).
- Strong capability in audits/assurance, incident investigation, and turning learning into operational controls.
- Credible stakeholder leadership: can influence, coach, and challenge constructively.
Desirable (but not essential)
- Familiarity with ISO‑style management systems (e.g., internal auditor qualification or equivalent).
- Water safety / marine operations background (helpful for credibility, but not a substitute for SMS delivery capability).
Why Join Us?
- Be part of the world’s leading open‑water swimming holiday company.
- Work for a certified B Corp committed to positive impact.
- Join a supportive, friendly, and passionate team.
- Enjoy a unique beachfront office location in Brighton.
About SwimTrek
- LOCATION: Office based – Brighton Beach (Sea Lanes) overlooking a 50m pool and the sea.
- SALARY: Market rate.
- HOLIDAYS: 33 days (incl. Bank Holidays).
- PENSION: Enhanced employer contribution.
- WORKING HOURS: Full time, 37.5 hours a week.
- FLEXIBLE HOURS: Between 8 AM–6 PM with remote working options.
- OTHER INCENTIVES (not limited to): Performance‑related bonus, discounted travel, personal budget for sporting challenge/professional development, Swim Coaching sessions, team away trips.
More information: https://www.swimtrek.com/job-vacancy-safety-risk-assurance-manager
How to Apply:
If you feel that you are the right person for this position and that you can bring the required skills to the role, apply by Sunday 05th March 2026.
Interviews will be conducted on a rolling basis, so the position may be filled before the advertised closing date.
Make a splash with your career – join SwimTrek as our Safety, Risk & Assurance Manager!
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