Technical Lead Audio

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The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.

Key Job Responsibilities

Equipment Operation

  • FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
  • Building RF systems (Sennheiser, Shure)
  • Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
  • Setting up comms systems (RTS, Tecpro, GreenGo)
  • Setting up line systems and mics for live acts
  • Operating monitors for live acts
  • Leading teams on builds, shows and derig
  • Troubleshoot technical issues and resolve problems quickly as they arise
  • Do the Right Thing – Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and/or damage when in use.
  • Adhere to health and safety regulations and wear appropriate PPE.
  • Report all health and safety issues to the HSE Manager or appropriate Manager onsite.

Customer Service

  • Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
  • Value People - Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day
  • Understands and fosters the hotel/client relationship.

Technical Ability

  • Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.

#J-18808-Ljbffr”, “datePosted”: “2026-04-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Encore”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__407017859__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: Encore
Apply for the Technical Lead Audio
Location: London
Job Description:

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.

Key Job Responsibilities

Equipment Operation

  • FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
  • Building RF systems (Sennheiser, Shure)
  • Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
  • Setting up comms systems (RTS, Tecpro, GreenGo)
  • Setting up line systems and mics for live acts
  • Operating monitors for live acts
  • Leading teams on builds, shows and derig
  • Troubleshoot technical issues and resolve problems quickly as they arise
  • Do the Right Thing – Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and/or damage when in use.
  • Adhere to health and safety regulations and wear appropriate PPE.
  • Report all health and safety issues to the HSE Manager or appropriate Manager onsite.

Customer Service

  • Deliver World Class Service – Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
  • Value People – Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day
  • Understands and fosters the hotel/client relationship.

Technical Ability

  • Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.

#J-18808-Ljbffr…

Posted: April 17th, 2026