Customer Service Manager - Lead, Mentor & Member Experience

A leading membership organisation is seeking a Customer Service Manager in London to lead the support and retention team. The role involves developing customer service strategies, mentoring staff, and ensuring high-quality member interactions. The ideal candidate will have over 5 years in customer service, with significant leadership experience. Offered benefits include a competitive salary of £55,000, hybrid working, pension contributions, and healthcare options. #J-18808-Ljbffr