About Faire
Faire is an online wholesale marketplace built on the belief that the future is local. Independent retailers worldwide generate more revenue than Walmart and Amazon combined, yet each remains small compared to these giants. Using tech, data, and machine learning, we connect entrepreneurs across the globe and help boutique owners discover the best products to sell in their stores. Our mission is to level the playing field so that small businesses can compete with big box and e‑commerce giants.
About The Role
The Workplace Experience Manager is the primary owner of the London office experience and provides dedicated executive support to Faire’s Regional GM for EMEA. The role is split roughly 75 % workplace operations and 25 % executive assistant support.
What You’ll Own
Workplace Operations & Facilities (~75 % of role)
Day‑to‑Day Operations
- Own the daily operations of the London office – safe, clean, organized, and fully functional at all times.
- Act as the primary liaison to building management for facilities, maintenance, and escalations.
- Maintain office documentation, SOPs, and operational playbooks aligned with global standards.
- Triage and resolve workplace requests (Jira, Slack, email) promptly.
Vendor Management & Budget
- Manage all workplace vendors (janitorial, catering, snacks, plant services, AV, etc.) and hold partners accountable to defined quality and service standards.
- Own the London workplace budget – track actuals vs. plan, manage POs, and make trade‑offs to maintain experience quality within cost targets.
- Partner with Procurement and global Workplace leadership on vendor strategy, efficiency, and spend governance.
Community & Events
- Plan and execute quarterly signature events, customer visits, and the annual end‑of‑year celebration in London.
- Create inclusive, well‑executed experiences that strengthen employee connection and reflect Faire’s culture.
- Collaborate with the global Employee Experience & DEIB team on event objectives and themes; you own the execution.
Executive Assistant Support (~25 % of role)
- Manage a complex, cross‑timezone calendar for Faire’s Regional GM for EMEA – prioritizing with judgment, not just logistics.
- Plan and coordinate team
#J-18808-Ljbffr