Job Title
Warehouse Manager
Location
Uxbridge, UK
Description
The Nippon Express Group is a leading global logistics service provider headquartered in Tokyo, Japan. With a workforce of over 73,000 professionals across more than 50 countries, the group offers air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. We are looking for an experienced, results‑oriented Warehouse Manager with comprehensive freight forwarding experience and in‑depth knowledge of regulatory compliance (CAA, GDP, H&S, and Air Export) to lead and enhance warehouse operations at our Uxbridge branch.
As Warehouse Manager you will oversee a team of Assistant Managers, Supervisors, and Warehouse Operatives in a 24/7, 365‑day logistics operation, requiring a proactive approach and strategic leadership to drive performance and efficiency.
Key Responsibilities
- Leadership & Team Management: Oversee and manage senior team responsible for daily operations; support a GDP Manager; provide leadership and development; foster teamwork and high performance; ensure clear communication.
- Operations Management: Supervise air and ocean import/export logistics; optimise distribution and fulfilment; develop operational strategies.
- Compliance & Regulatory Adherence: Ensure compliance with CAA, GDP, H&S, and Customs‑Bonded standards; maintain documentation and audits; implement compliance programs.
- Performance Monitoring & Reporting: Track KPIs; identify gaps and corrective actions; prepare reports.
- Continuous Improvement: Implement best practices; lead safety and quality initiatives; upgrade technology.
- Customer Service & Stakeholder Engagement: Ensure high customer satisfaction; resolve customer issues; build strong client relationships.
- Reporting & Presentations: Use Excel for reporting; create PowerPoints for customers.
Candidate Profile
- 7–10 years warehouse management experience
- Knowledge of air & ocean processes
- Strong understanding of CAA, H&S, GDP
- Proven leadership experience
- Excellent communication skills
- Proficiency in Excel and PowerPoint
- Experience with WMS systems
Benefits
- Competitive salary and benefits
- Car allowance: £7,000
- Growth opportunities
- Collaborative environment
- Exposure to global markets
- Life assurance
- Private healthcare & EAP
- 25 days holiday + bank holidays
- Free parking
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