Overview
At Mamas & Papas we’re the award‑winning No.1 brand in baby & nursery products and the UK’s largest specialist retailer. Join us at our Ipswich store within NEXT as Concession Store Manager. You will lead, inspire and develop your Mamas & Papas concession team of 8 to create magical moments for the new and expectant parents in Ipswich and surrounding areas.
Responsibilities
- Deliver outstanding customer experience in a high‑volume retail environment.
- Lead, motivate and develop a team of 8 store staff.
- Achieve sales targets and manage inventory, cost control and loss prevention.
- Maintain visual merchandising and brand standards.
- Plan and execute marketing initiatives, events and promotions.
- Report on performance metrics and provide insights to senior management.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy and sell holiday schemes.
- Company bonus schemes.
- Employer pension contribution from day one enrolment.
- Significant staff discounts for family & friends from shop & online.
- Ongoing offers & discounts across a variety of external organisations.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies (including enhanced pay for maternity, IVF, fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers leave.
- Support for loss and bereavement.
- Menopause‑friendly employer.
- Employee recognition and appreciation schemes.
Equal Opportunity
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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