Lead, Client Experience Strategy & Delivery

A leading investment management firm is seeking a Senior Associate Director for Client Experience Strategy & Delivery in London. The role involves defining client experience standards, leading development of service propositions, and assessing current client touchpoints. Candidates should possess skills in change management and building coalitions. The position offers hybrid working, excellent health benefits, and opportunities for professional growth. Join a diverse and inclusive team committed to improving client experiences.#J-18808-Ljbffr…