Job Introduction
We now have an opportunity within our St Albans Branch for a Branch Manager. The branch currently looks after a good range of both corporate and private banking customers in a well‑established local market. The Branch Manager will combine people management with strategic leadership to drive the ongoing development of the branch, grow the business throughout the patch, ensure continued good administrative order and maximise the potential of the team.
You will work collaboratively with colleagues across the District and wider bank, contributing towards the long‑term strategic success of the organisation.
Main Responsibilities
- People management, leadership, development, engagement and wellbeing of a team of Corporate and Private Banking account managers and assistant banking managers.
- Responsible for all aspects of the Branch operations including the Business plan process (The Wheel), business development, credit, operational risk, administration, financial control, culture (Our Way), recruitment, compliance and regulatory matters.
- Identifying, meeting and winning prospective new customers/introducers by outlining how we work and what we can offer in terms of service and facilities.
- Responsible for adherence to the Bank’s credit policy, including Responsible Lending, Policy and Arrears & Repossessions Policy, guidelines, maintain oversight of all lending decisions and collections/recovery processes.
- Operate within secured and unsecured lending discretion as awarded by the District Head and Head of Credit, with ability to delegate discretions to account managers.
- Work collaboratively with the District Mortgage Advice team.
- Grow and develop the branch’s profitability in a local market by providing effective business leadership in all stages of branch development and respecting the geographical area of operation.
- Sound understanding of the local business market; maintain and develop relationships with individuals, professional firms and business introducers.
Ideal Candidate
- Senior manager and leader with a strong business focus and successful track record.
- Experience successfully developing business with solid knowledge of all relevant Private and Corporate Banking products and services.
- Excellent communication and presentation skills including negotiating and influencing others.
- Innovative with sound decision‑making skills based on accurate and timely analysis.
- Proven people‑management and development skills, promoting diversity and inclusion and managing challenging employee relations matters.
- Ability to build strong professional relationships at all levels with excellent communication skills.
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long‑term approach to customer relations. Each branch operates as a local business, enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. We are an inclusive, welcoming, and inspiring place to work that encourages everyone to apply, regardless of socio‑economic background, age, disability, pregnancy, marital and civil partnership status, race (including colour, nationality, and ethnic or national origin), veteran status, religion or belief, sex, gender reassignment, or sexual orientation.
We deeply value our unique culture and values including trust and respect for each individual. We take pride in nurturing a work environment where people flourish, and we empower them to take decisions in their areas of expertise. We take a long‑term perspective in everything we do and want each employee to build a long‑term successful career with the Bank.
Benefits
- Wide range of learning and development programmes available; employees are empowered to take ownership of their own development.
- Competitive salary and extensive benefits, including private medical insurance, income protection, and life assurance.
- Market‑leading pension contribution of 15% paid by the bank, investable in a wide range of funds (including ESG and Shariah).
Application Process
Only shortlisted candidates will be contacted.
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