Overview
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. MUFG employs 150,000 colleagues worldwide, with a focus on building long-term relationships, serving society, and fostering sustainable growth. MUFG aims to be the world’s most trusted financial group, putting people first, listening to diverse ideas, and collaborating toward innovation, speed and agility. This role is within Markets and Securities, part of the Operations Office for EMEA, supporting MUFG’s core products and services in Banking and Securities. The Network Management team manages interaction between Operations, MUFG’s internal clients (Front Office, Trading Desks), and MUFG external Agent network (cash, custodian, etc.), with ties to Finance, Legal, Compliance and Risk.
Number of direct reports 0
Main purpose of the role
The Network Management team is responsible for managing all Cash, Custody, Clearing and Execution relationships, such as Nostro agents, Custodians, Clearing Houses, Brokers, E-platforms and Exchanges. You will support the Network Management team across MUFG’s Banking arm and Securities business under a dual‑hat arrangement, acting on behalf of both entities with the same remit and authority. The primary purpose is to assist with onboarding/offboarding of Agent Bank relationships and to support all aspects of relationship management, including issue oversight, escalation handling, fee reviews, due diligence processes, and providing ad hoc support to senior management. The role is relationship‑focused and requires substantial analytical work, ongoing monitoring, and involvement in change initiatives to maximise value of external relationships.
Key Responsibilities
- Conduct ongoing reviews of Agent Bank providers, including completing annual due diligence questionnaires, reviewing contracts, and arranging periodic service review meetings.
- Coordinate documentation for new relationships, including legal agreements and account‑opening materials.
- Proactively manage incoming queries, ensuring issues are resolved in a timely and efficient manner.
- Assist in the creation, maintenance and production of Network Management MIS.
- Develop a strong understanding of process flows to identify workflow improvements and operational efficiencies.
- Support regulatory and change initiatives, including projects such as ISO 20022 and T+1.
- Assist with the day‑to‑day management of the cash and custody invoicing and recharging processes.
- Build strong relationships across MUFG to develop a peer network, gather relevant information, and support effective inter‑departmental collaboration.
- Ensure adherence to global standards for information storage, governance, and dissemination.
- Support the onboarding of new banking accounts onto MUFG systems.
Work Experience
- Previous experience in Network Management or a similar role is essential.
- Strong understanding of front‑to‑back transaction flows within an operational context.
- Experience in other operational functions – such as Settlements, Collateral Management, Trade Support, or Operations Project Management – would be beneficial.
- Demonstrated experience supporting projects and strategic initiatives.
- Experience managing Cash and Custody relationships.
- Knowledge of Derivatives clearing would be advantageous.
- Prior experience within a top‑tier broker‑dealer is preferable but not essential.
Skills and Experience
Functional / Technical Competencies
- Ability to independently manage multiple deliverables simultaneously.
- Strong Microsoft Office skills (intermediate level or above).
- Knowledge of Power BI and other Microsoft Power Platform tools would be beneficial.
- Excellent written, verbal, and listening communication skills.
- Fast learner with the ability to translate complex matters for a broad range of stakeholders.
- Confident in representing the firm when engaging with external counterparts.
- Ability to collaborate effectively with business stakeholders at all levels of the organisation.
- Strong analytical and problem‑solving skills.
- Good general understanding of financial markets.
Education / Qualifications
- Degree or equivalent preferred
Personal Requirements
- Excellent Microsoft Office skills, with the ability to produce high‑quality work efficiently.
- Exceptional communication skills across written, verbal, and interpersonal interactions.
- Results‑driven mindset with a strong sense of ownership and accountability.
- Proactive and self‑motivated, with the confidence to take initiative and drive tasks forward.
- Structured, organised, and logical approach to managing work and solving problems.
- Strong analytical and problem‑solving capabilities, with the ability to think critically.
- Creative and innovative thinking, with a willingness to challenge existing processes constructively.
- Excellent interpersonal skills, with the ability to build strong relationships across teams.
- Ability to manage high workloads and tight deadlines while maintaining accuracy and quality.
- Meticulous attention to detail, ensuring work is thorough and reliable.
- Calm and composed under pressure, able to maintain professionalism in fast‑paced environments.
- Confident when engaging with senior stakeholders, representing the function with credibility and clarity.
Advert closing 15th March 2026. We are open to considering flexible working requests in line with organizational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Note: This is a sanitized representation of the original job description for formatting quality assessment.
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