Company: Financial Conduct Authority
Location: Leeds
Posted: April 17th, 2026
Job Title: Retail Banking Supervisor
Department: Retail Banking
Division: Supervision, Policy and Competition
Salary: National (Edinburgh and Leeds) ranging from £43,100 to £50,266 and London £47,300 to £55,166 (salary offered will be based on skills and experience)
This role is graded as: Associate – Level 8 – Regulatory
Your recruitment contact is Steve Christopher via steve.christopher@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
We are recruiting for three positions: one permanent role within the Portfolio Team, one permanent and one 12 months fixed term role within the Fixed Firm Team.
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities - through firm-specific, sector-wide, and event-driven work, with a strong focus on fairness, affordability, and consumer protection.
Analyse complex business models and strategies to uncover key risks of harm, solving challenging problems and delivering practical solutions that protect consumers and markets
Shape and implement clear, decisive supervisory strategies that address critical risks, recommending impactful interventions to improve industry standards
Use data driven insights by identifying trends and outliers, supporting informed decision making and responding effectively to emerging firm and industry issues
Use sound regulatory judgement across diverse topics, communicating clear, concise guidance that influences internal and external stakeholders
Engage senior leadership at firms to promote cultural and governance improvements, ensuring better outcomes for customers and a more resilient financial system
Contribute to wider departmental goals by supporting colleagues and identifying sector wide risks, helping to safeguard market integrity and consumer trust
Minimum:
Proven experience in building and maintaining relationships with senior management and stakeholders internally and externally
Prior experience of analysing qualitive and quantitative information, to reach sound judgements to present key issues
Essential:
Skilled at identifying potential consumer harm and contributing to the development and delivery of supervisory strategies that reduce risks
Experienced in planning and delivering work or projects under tight deadlines
Able to act on your own initiative to make informed, timely decisions, distil complexity into key issues and escalate matters when needed
Capable of representing yourself and the FCA professionally, with clear and effective oral and presentation skills
Experienced in effective teamwork, collaborating with others to plan and deliver outcomes while offering support to colleagues
Proven at balancing and managing competing priorities often during tight deadlines with minimal oversight
Motivated to learn and grow, taking on new responsibilities and adopting a flexible, pragmatic approach to your work
Escalate issues appropriately to ensure timely decision making and risk management
25 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits and our recruitment process as a whole visit our benefits page.
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
Timeline:
Job advert close: 29th March 2026 at Midnight
CV Review/Shortlist: 31st March 2026
Case Study Assessment: w/c 6th April 2026
Interview: w/c 13th April 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.