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Title & Summary
Manager, Risk Management Framework
Overview
The Second Line Risk Management team is looking for a Manager, Risk Framework who will have responsibility for supporting the design, implementation and maintenance of the Risk Management Framework (RMF) methodology, governance, policies and process documentation; providing advice, guidance and oversight and building and developing strong partnerships within Risk structure and wider internal/external stakeholders.
Role
- Under the leadership of VP Risk Management Frameworks, develop, maintain and continuously enhance the Risk Governance, Infrastructure, and Tools which support the overarching Risk Management Framework, including all related methodologies, policies and procedures, ensuring alignment with regulatory requirements, Mastercard Risk expectations, regulated entity needs and industry good practice.
- Support the development and maintenance of the plans that are required to support the Framework rollout, ensuring reporting remains up to date, effective and relevant.
- Support the Risk Framework team in compiling Framework related MI and reporting for Risk Governance Forums e.g. Executive Risk Committee.
- Maintain, update, and govern the entity’s risk policies, standards, and procedures, coordinating periodic policy reviews, stakeholder consultations, and approval processes.
- Monitor adherence to risk policies and processes across 1LOD, support risk-related change initiatives, and contribute to risk assurance activities by providing required information, insight and explanation.
- Support the governance, rollout, embedding, and reporting of key Risk Management Framework components—such as risk appetite, risk operating model and governance and risk culture—while ensuring current and future framework requirements are reflected in policies and processes and effectively adopted by the business.
- Design, document, and maintain end-to-end process maps, workflows, and procedural guides in a central repository for process documentation and ensuring version control.
- Provide risk advice to 1LOD functions by leveraging knowledge of the firm’s risk management policies, processes and industry best practices; support them in implementing and operationalizing procedures needed for effective policy adoption.
- Assist in developing risk related training materials, attend training events and help ensure that colleagues at all levels are performing their desired role as per the Risk Framework.
- Support continuous improvement of governance processes, templates, and documentation standards while upholding confidentiality and handling sensitive information in line with organisational policies.
- Support the end to end strategy, development, implementation, and governance of risk tooling and infrastructure across selected regulated entities—enabling automation, improved insights, regulatory compliance, and alignment between risk, technology, and executive stakeholders.
- Support other activities in the Risk Management Framework Team as necessary.
All About You
- Strong knowledge of risk management principles, including 3LoD, good risk governance, and financial services risk and compliance frameworks, standards and regulations.
- Experience using key Risk Management tools such as IBM OpenPages, Archer, and reporting/BI tools (PowerBI, Tableau, Domo, Access).
- Ability to use AI to enhance risk management activities, including accelerated insight generation and strengthened framework documentation.
- High level of accuracy, attention to detail, and strong reporting and presentation capabilities, including advanced use of MS Word, Excel and PowerPoint.
- Proven ability to self-start, prioritize, problem solve and work effectively under pressure.
- Excellent communication skills and positive, professional behaviors aligned to company standards.
- Strong team-working skills with the ability to build and maintain collaborative relationships.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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