Senior Digital Services Procurement Business Partner

Senior Digital Services Procurement Business Partner

England-Milton Keynes

Job Role: Senior Digital Services Procurement Business Partner

Salary: £68,000.00 - £82,000.00 (depending on experience) + 15% performance bonus

Working Location: Milton Keynes / Hybrid

Employment Type: Full‑time, permanent

Working arrangements: 2 days in the office, Tuesday is a set day

Job summary:

The Senior Procurement Business Partner – Digital Services is responsible for leading the strategic sourcing, commercial negotiation, and supplier management of all Digital Services (DS) related products and services within NHBC. This includes cloud services, software licensing, cybersecurity, data platforms, telecommunications, technology transformation programmes and outsourced managed service arrangements.

The role will also provide leadership to one direct report, supporting their development, capability growth, and delivery of procurement activities.

The position ensures value for money, robust third‑party risk management, regulatory compliance, and strong supplier performance, directly supporting NHBC’s DS strategy and operational resilience commitments.

What you’ll be doing

• Lead DS category strategy and end‑to‑end sourcing across IT, cloud, SaaS, and outsourcing.
• Run RFI/RFPs, market analysis, and negotiate complex IT contracts and supplier agreements.
• Ensure procurement aligns with FCA/PRA governance and third‑party risk requirements.
• Manage key suppliers, performance (SLAs/KPIs), risk, and contract lifecycle.
• Drive cost optimisation, innovation, and strong commercial outcomes.
• Collaborate with Legal, Risk, IT, Security, and Finance on compliance, budgeting, and reporting.
• Maintain contract records and provide spend, savings, and performance insights.
• Act as a trusted adviser to stakeholders and represent Procurement in governance forums.
• Line‑manage and develop one direct report while fostering a high‑performing team culture.

What we’re looking for

• Extensive experience in digital/IT procurement, sourcing, and transformation (cloud, SaaS, outsourcing).
• Strong knowledge of IT domains (cloud, cybersecurity, infrastructure, data, DevOps) and complex systems.
• Proven ability to negotiate high‑value contracts and deliver cost savings and commercial value.
• Skilled in supplier management, risk assessment, and TCO optimisation.
• Strong commercial, analytical, and stakeholder management skills, including C‑suite engagement.
• Effective communicator of complex risks to non‑commercial audiences.
• Organised, detail‑oriented, and strong in governance, reporting, and prioritisation.
• Confident negotiator and collaborative leader with people‑management experience.

What we offer

• 27 days annual leave + bank holidays
• Enhanced pension scheme (up to 10.5%)
• Life assurance
• Subsidised private medical insurance
• Employee discounts platform
• Enhanced maternity, paternity, adoption leave and pay for all new parents
• Flexibility in working arrangements
• Year‑based performance bonus based on a percentage of salary
• Opportunity to purchase additional holiday days
• Equalised maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go‑to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family‑friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea‑sharing.

Disability Confident Organisation

We are a Disability Confident organisation committed to fair and inclusive recruitment. Our first step is to review applications to ensure candidates meet the essential criteria for the role. We assess skills, experience, and potential objectively, and provide support or reasonable adjustments where needed. Candidates who meet the criteria will progress to the next stage.

If you’re interested in working at NHBC but haven’t found the role for you within our list of current vacancies, please feel free to upload your CV. We will contact you if a suitable position becomes available and will keep your CV on file for up to 18 months. We also recommend checking our careers web page regularly, as new opportunities are posted frequently.

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