Fintech Service Delivery Leader — Incident, RCA & SLAs

A leading fintech organization is seeking an experienced Service Delivery Manager to oversee the end-to-end service delivery for customers. The role requires a strong understanding of ITIL processes and the ability to manage major incidents effectively. Candidates should possess excellent communication and leadership skills to support and develop service teams while ensuring adherence to customer SLAs. The position is vital to optimize service performance and drive continuous improvements in a fast-paced environment.#J-18808-Ljbffr…