Assistant Digital Business Partner

Closing date: 26 April 2026.

Assistant Digital Business Partner

Key Responsibilities

• Support the Digital Business Partner and Head of Strategy & Planning in understanding and aligning customer ICT requirements with NHS strategies.
• Contribute to the development of tailored ICT solutions.
• Attend and support service reviews, development meetings, and customer discussions, representing the Digital Business Team and NHIS, including off‑site and outside normal working hours.
• Manage specific customer requests and provide input for service agreements.
• Address issues such as unpaid invoices and customer complaints through appropriate channels.
• Complete internal documentation and coordinate with project managers to resolve order delays.
• Support junior team members with tasks.
• Procure equipment and services in compliance with financial regulations.

Knowledge Requirements

• Knowledge, training and experience in ICT.
• Knowledge and awareness of a Primary or Acute care setting.
• Effective empathy and persuasive skills.
• Ability to negotiate.
• Ability to work with supplier contracts and costs.
• Advanced keyboard skills.
• Microsoft Office – advanced use.
• Ability to act and work flexibly and on own initiative.
• Ability to concentrate in stressful situations and when interrupted.
• Ability to communicate with clinical & non‑clinical staff ranging from Senior to Junior levels.

Qualifications

• Educated to degree level or equivalent qualification/experience.
• ITIL Service Management Foundation.
• Microsoft Office Skills.
• Experience/knowledge of PRINCE2.
• Knowledge of Data Protection Act.
• Knowledge of Freedom of Information Act.

Experience

• Good level of ICT experience.
• Experience of communicating and explaining ICT issues.
• Experience of negotiating with suppliers.
• Experience of purchasing.
• Experience of ICT projects.
• Experience of inter‑organisational working.
• Effective written and oral communication skills.

Contractual Requirements

• Ability to work flexibly, outside normal office hours, in order to suit the needs of the users.
• Ability to travel between NHIS sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer

Sherwood Forest Hospitals NHS Foundation Trust

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