Technical Services Manager
Location: Wembley, London
Contract: Permanent
Salary: £65,000 – £70,000 (dependent on experience) + travel allowance + flexible benefits
Summary
We have an exciting opportunity for a Technical Services Manager to take full ownership of technical service delivery at one of the UK's most iconic venues. This high‑profile, client‑facing role involves leading from the front to ensure the highest standards of engineering excellence, compliance, and customer experience across a complex, live environment. You will drive performance, develop and inspire your team, and identify innovative solutions that enhance service delivery and support the long‑term success of the contract. With major events integral to the environment, this position offers a unique opportunity to operate at the heart of a world‑class venue.
Key Deliverables
- Lead the on‑site engineering team to deliver exceptional technical service standards across all M&E systems
- Monitor performance, drive continuous improvement, and implement corrective actions as required
- Act as the technical authority on site, providing guidance, support, and solutions to complex issues
- Identify and deliver additional works opportunities, including producing quotations and proposals
- Drive energy efficiency and sustainability initiatives across the contract
- Ensure full compliance with statutory regulations, company policies, and safe systems of work
- Support the planning and delivery of major stadium events, ensuring maximum system uptime
- Develop team capability through coaching, training plans, and strong leadership
- Build strong client relationships and act as a trusted advisor on technical matters
Qualifications & Experience
- Strong background in managing M&E services within a critical or complex environment
- Proven leadership with the ability to motivate, develop, and performance‑manage engineering teams
- Technical expertise across electrical and/or mechanical building services systems
- Deep understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs)
- Confidence in client engagement and the ability to build long‑term, trusted relationships
- Experience identifying and delivering additional works and value‑add opportunities
- Ability to remain calm and effective under pressure, particularly in live or event‑driven environments
- Hold relevant technical qualifications (essential)
Benefits
- Travel allowance
- 25 days holiday + bank holidays (with buy/sell option)
- Pension with up to 8% employer contribution
- Private medical insurance
- Life assurance
- Personal wellbeing and volunteer days
- Employee Assistance Programme (24/7 support, counselling, legal advice)
- Flexible benefits including dental insurance, gym membership, travel insurance, and cycle‑to‑work scheme
- Salary sacrifice car scheme (hybrid/electric vehicle)
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