Sr. ServiceNow System Administrator

Company: tendersglobal

Location: London

Posted: April 17th, 2026

tendersglobal.net

JOB DESCRIPTION

The International Rescue Committee (IRC) responds to the world”s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world”s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you”re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/IRC Summary:

The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. At work today in over 40 countries and 25 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.’f7

The IRC is continually expanding and maturing our implementation of the ServiceNow platform to include new features, functions, and applications.

Job Overview/Summary:

TheSr. ServiceNow System Administratoris a strategic technical leader responsible for the design, optimization, and governance of the ServiceNow platform. This role involves advanced configuration, integration, and performance tuning, as well as mentoring junior team members and aligning platform capabilities with business goals.

Major Responsibilities:

Primary responsibilities include but are not limited to:

Key Working Relationships:

Position Reports to: Associate Director, Business Systems — IT
Other Internal and/or external contacts:

Internal:Application users and system stakeholders
External:Software and system vendors, Managed Services provider, Implementation partners

Job Requirements:

Experience Requirements

Preferred Requirements:

Working Environment


The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements

Organization: International Rescue Committee


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