Senior Consultant - Digital Transformation

About the role

CBRE Workplace, Experience and Digital Advisory provides market-leading expertise to help clients shape effective business strategies, make informed decisions, and deliver structured workplace and digital transformation. We partner with industry-leading organisations across sectors to optimise performance, enhance employee experience, and realise measurable value from their workplace and digital investments.

Our diverse team includes experts in human capital, workplace change management, workplace & occupancy and digital advisory. Client service excellence lies at the heart of everything we do. We foster a distinct, inclusive, and entrepreneurial culture, supporting each individual to achieve their full potential. We promote hybrid working and offer industry-leading family and wellbeing policies.

The Digital Advisory pillar within Workplace, Experience and Digital Strategy team helps clients leverage data and digital solutions to drive business value. We take a strategic approach to identify the best digital solutions, shaping the strategy, informing the business case, and implementing sustainable digital change.

This opportunity is fo a Senior Consultant / Business Analyst with strong experience in smart buildings, IoT, PropTech, digital transformation, and human centred design to join our Digital Advisory team. This role focuses on analysing and optimising building technology ecosystems, connected assets, operational workflows, and digital solutions across the built environment.

What you'll do

• Conduct business analysis, requirements gathering, and stakeholder engagement to define business needs, digital opportunities, and smart building use cases.
• Analyse as is processes, OT/IT environments, building systems, and IoT data to design to be digital workflows, smart building architectures, and service models.
• Produce detailed business requirements, functional requirements, user stories, and solution specifications using structured BA methodologies.
• Apply human centred design, journey mapping, and user research to shape digital solutions aligned to occupant experience and operational efficiency.
• Perform quantitative analysis, data interpretation, gap analysis, and benefits modelling to build evidence based business cases and ROI assessments.
• Deliver high quality client reports, transformation strategies, digital roadmaps, process maps, and executive level presentations.
• Lead project workstreams, manage deliverables, and coordinate with cross functional teams including engineering, technology, workplace, and data specialists.
• Support bid development, proposal writing, thought leadership, and market-facing content.
• Contribute to CBRE's digital advisory frameworks, smart building methodologies, and internal knowledge development

What you'll need

• Strong understanding of smart building technology, IoT platforms, connected assets, sensor ecosystems, BMS/BAS, and building performance analytics.
• Experience in digital transformation, digital strategy, PropTech solutions, data driven optimisation, and operational technology (OT).
• Expertise in human centred design, service design principles, and experience-led requirement development.
• Skilled in process mapping, workflow design, Lean analysis, and structured problem solving.
• Excellent communication, presentation, and client facing skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proficient in Microsoft PowerPoint, Excel, Visio, and digital documentation tools.
• Ability to work independently, manage multiple priorities, and deliver to deadlines.
• Collaborative, analytical, detail-oriented, and proactive mindset.

Digital Specific Skills (desirable not essential)

• Experience with AI/ML for building optimisation, FDD (Fault Detection & Diagnostics), digital twins, and workplace analytics platforms.
• Background in Agile, including Scrum, Kanban, and tools such as Jira or Azure DevOps.
• Familiarity with data ontologies and standards such as Brick Schema, Project Haystack, and BACnet.
• Certifications such as BCS Business Analysis, IIBA (CBAP/CCBA), Agile, Scrum Master, or Product Owner.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations

#J-18808-Ljbffr