Job Title
Senior ServiceNow Architect / Developer
Location
London, City of London, United Kingdom
Employment Type
Regular, Hybrid | Up to 20% or 1 day a week, general daytime shift
Job ID
109148
Responsibilities
- Lead ServiceNow implementation projects, overseeing effort estimation, planning, execution, and architectural analysis.
- Conduct in‑depth architectural analysis of client requirements, identifying opportunities for ServiceNow implementation and integration with other systems.
- Estimate infrastructure requirements for ServiceNow implementations to ensure seamless integration and optimal performance.
- Manage solution delivery, ensuring ServiceNow solutions meet client business needs and are implemented according to best practices.
- Collaborate closely with clients to understand their business needs and provide expert guidance and recommendations on ServiceNow implementation solutions.
Required Education
Bachelor’s Degree
Required Technical and Professional Expertise
- Experience designing and implementing tailored ServiceNow solutions, including effort estimation, planning, and execution.
- Proficiency in conducting in‑depth architectural analysis to identify integration opportunities across systems.
- Ability to assess and estimate infrastructure requirements for seamless ServiceNow deployments.
- Experience managing the delivery of ServiceNow solutions, ensuring alignment with client business needs and best practices.
- Technical integration expertise with ServiceNow tools and other systems within a broader ecosystem.
Preferred Technical and Professional Experience
- Experience integrating ServiceNow tools with other systems, leveraging knowledge of APIs, data models, and system architecture.
- Familiarity with IT service management principles, including incident, problem, and change management, to design effective ServiceNow solutions.
- Exposure to cloud platforms and understanding of their infrastructure requirements to support ServiceNow implementations.
Equal Opportunity Statement
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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