HR Business Partner & People Operations Manager
London, England, United Kingdom
ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world‑class strategic decision‑making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.
Overview
The HR Business Partner & People Operations Manager (London) will be the primary HR representative for our London office, acting as a trusted advisor to the London leadership team and all London‑based employees, while operating as part of a global People team. The role is a senior individual contributor with light people‑management/coordination responsibilities, combining roughly 60% strategic HR business partnering with 40% hands‑on HR operations, UK benefits, and immigration work.
Reporting into the Director, People Strategy (US), this person will partner closely with global colleagues across Professional Development, Learning & Development, Talent Acquisition, Resource Management, Payroll and Benefits to deliver a locally excellent and globally consistent employee experience. They will bring strong London/UK market expertise and a global mindset, ensuring local practices align with UK regulations and market norms.
Key Responsibilities
Strategic HR Partnering & Talent
- Act as primary HR partner for the London leadership team, advising across People Strategy topics.
- Develop and execute a London/UK People plan aligned with business strategy and global HR priorities, focusing on talent, engagement, development and retention.
- Use people data and analytics to spot trends and risks and recommend evidence‑based interventions.
- Coach managers on effective people leadership, feedback, performance conversations and inclusive team culture.
- Bring London/UK market insight to talent, reward and policy discussions, while balancing global consistency and scalability.
HR Operations, Policies & Compliance
- Own day‑to‑day HR operations for the London office across the employee lifecycle.
- Maintain and enhance UK HR policies and employee handbook content, ensuring compliance with UK employment law and alignment with global frameworks.
- Monitor changes in UK employment law and HR best practice and recommend updates to policies and processes.
- Ensure accuracy and integrity of UK HR data in the HRIS and support high‑quality reporting.
Employee Relations, Engagement & Wellbeing
- Serve as the first point of contact for UK employee relations matters, providing pragmatic, legally sound advice and overseeing fair investigations where needed.
- Manage cases across the employee lifecycle (performance, conduct, probation, sickness absence, family leave, flexible working), escalating as appropriate.
- Partner with leaders and global HR to support engagement, culture and wellbeing initiatives tailored to the London office.
UK Benefits & Immigration
- Own UK benefits from an HR perspective, including vendor relationships, renewals, local benchmarking and employee communications; Partner with global Benefits and Finance to ensure UK benefits are competitive, compliant and aligned with global reward philosophy.
- Lead UK immigration and right‑to‑work activity in partnership with external advisers.
- Represent the UK/London perspective in global HR programs (performance, engagement, recognition, policies and other people initiatives), ensuring they are locally viable and well‑adopted.
Local HR Leadership & Global Collaboration
- Serve as the voice of London employees within the global People team and represent HR in local leadership forums.
- Provide direction and coordination to a shared associate resources on HR‑related tasks.
- Support additional HR and People‑related projects and initiatives as needed.
Qualifications & Experience
- 5+ years of progressive HR experience, including experience as an HR Business Partner or senior HR generalist in the UK.
- Strong, current knowledge of UK employment law and HR best practice; CIPD qualification (or equivalent experience) preferred.
- Demonstrated experience partnering with senior leaders, with the confidence to challenge, influence and coach.
- Proven track record in talent management, employee engagement and ER casework.
- Hands‑on experience with HR operations and HRIS, including ownership of policies, processes, data integrity and continuous improvement.
- Comfortable operating as the sole local HR representative or within a lean HR team, balancing strategic partnering with operational delivery.
- Excellent communication and relationship‑building skills, with the ability to work effectively across time zones and cultures and to bring a global mindset to London‑specific issues.
What We Value
We recognize that not every candidate will meet every qualification listed. If you’re excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset, and a commitment to collaboration.
Equal Opportunity Employer
ClearView Healthcare Partners ("CV") is an Equal Opportunity employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
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