Scheme Manager

We are recruiting for a Temporary Scheme Manager to support residents aged 55+ across a housing association patch in Devon. This role covers both sheltered schemes and dispersed properties, focusing on delivering high-quality, resident-centred services that promote independence, wellbeing, and community engagement.

This is a patch-based role, involving regular face-to-face resident contact, with some flexibility to complete administrative duties from home or the office. The position is available for an immediate start.

Key Responsibilities of a Scheme Manager

• Carry out regular wellbeing and keeping‑in‑touch visits with residents
• Conduct compliance and tenancy‑related visits, including ASB follow‑ups where required
• Identify and respond appropriately to safeguarding concerns
• Manage and resolve anti‑social behaviour (ASB) in line with policy
• Support residents to maintain independence within a safe living environment
• Maintain accurate case notes and records
• Work collaboratively with internal teams and external agencies
• Cover a defined patch of approximately 100+ properties across schemes and dispersed homes

About You

• Experience working with older people (55+) within independent living or sheltered housing
• Confident working independently across a geographical patch
• Strong communication and interpersonal skills
• Good understanding of housing management, safeguarding, and ASB
• Able to use initiative while following policies and procedures
• Enhanced DBS (essential)
• Full UK driving licence and access to a vehicle (essential)

What’s on Offer: Scheme Manager

• Competitive hourly rate of £18–£20 per hour
• Hybrid working (1–2 days admin from home/office, remainder on patch)
• Immediate start with a supportive team environment
• Opportunity to make a real impact in residents’ wellbeing and independence

If this Scheme Manager role is of interest please apply or contact katie.cox@niyaapeople.co.uk

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