Helpingorganisationsmakesmarterhiringanddevelopmentdecisions,thiscompanyisknownforitsmarket-leadingtalentassessmentsolutions.
They’renowlookingforaClientSuccessManagertoensureclientsseereal,lastingimpactfromtheirtoolsandinsights.
Role Overview
- Location:Hybrid/NewMalden,GreaterLondon(3daysoffice,2daysWFH)
- Package:£50,000-£70,000pa,AnnualBonus&Benefits
- Industry:SAAS
What You’ll Be Doing
- Buildtrustedrelationshipswithclientswhiledrivingmeasurableresults,notjustactivity.
- GuideHR,TalentAcquisitionandL&Dleaderstonewwaysofworkingthatdeliverrealoutcomes.
- SpotcommercialopportunitiesandcollaboratewithSalestogrowaccounts.
- Anticipateclientneedsandproactivelyreducechurnriskbeforeitarises.
- Driveadoption,influencebehaviours,andensuresolutionsarefullyembedded.
- Identifyandempowerclientchampionstoincreaseinternalandexternalreferrals.
- Feedvaluableclientfeedbackintoproductteamstoshapefutureroadmaps.
Main Skills Needed
- 3-5yearsinclientsuccess,ideallywithinB2BSaaS,HRtechorassessment.
- Strongcommercialawarenessandabilitytoidentifywherevaluecanbecreated.
- Confidentworkingacrosstechplatforms,withatrackrecordofturningdataintoactionableinsights.
- ExperienceengagingHR,TalentAcquisitionorL&Dstakeholderswouldbepreferred.
- CRMexperience(HubSpotpreferred).
- Curious,consultative,collaborativeanddrivenpersonality.
What’s in It for You
- Workforarecognisedleaderintheassessmentspacewithinnovative,AI-driventools.
- Asupportive,collaborativeenvironmentwhereimpactandoutcomesareprioritised.
- Flexibleworkingwithabalanceofofficecollaborationandhomefocustime.
- Competitivesalary,bonuspotentialandcomprehensivebenefitspackage.
- Opportunitytoshapehowleadingorganisationshireanddeveloptheirpeople.
Call to Action
We’vesavedyouaseat.Nowwejustneedtherightpersontofillit.
Weareanequalopportunityemployerandvaluediversityatourcompany.Wedonotdiscriminateonthebasisofrace,religion,colour,nationalorigin,gender,sexualorientation,age,maritalstatus,veteranstatus,ordisabilitystatus.
ByapplyingyouareconfirmingyouarehappytobeaddedtotheAdditionSolutionsmailinglistregardingfuturesuitablepositions.Youcanoptoutofthisatanytimesimplybycontactingoneofourconsultants.
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