Technical Officer - Thames Navigation - 34571

Job Description

We have an exciting opportunity for someone to improve our regulation of recreational activities on the River Thames. The team provides a front‑facing service to customers, regulates river levels through weir operation and carries out enforcement of boat registration. This role plays a key part in ensuring we are an effective regulator and maximising our income so we can re‑invest back into our waterways. The ideal person will be a strong communicator and understand how to approach regulation within a diverse community to achieve effective results.

Key Responsibilities

• Management of Health, Safety and Wellbeing for you and your team
• Targeted and routine boat patrolling
• Managing enforcement casework with associated targets and deadlines
• Providing well‑researched correspondence based on sound technical knowledge, experience and legal advice
• Advising on regulatory issues and consultations
• Working with customer representatives and professional partners
• Managing change and embedding effective ways of working
• Participating in an incident role

Experience and Skills Required

This is a front‑line operational role. You will be working on boats and around water which will require mandatory water safety training and the ability to swim.

• An effective approach to regulation
• Good time management – working to delivery timelines and reporting on results
• Good written report skills
• Following legal process
• High levels of communication skills (face to face and written correspondence)
• Working with policy and legislation

Compensation and Benefits

• Incident payments (when on standby)
• Outer London weighting (location dependant)

EEO Statement

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.

Contact for further information: andrew.croxford@environment-agency.gov.uk

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