Higher Ed SaaS Customer Success Manager (US—Remote)

Company: Gecko | AI-Powered Student Engagement Platform
Apply for the Higher Ed SaaS Customer Success Manager (US—Remote)
Location: City of Edinburgh
Job Description:

A leading education technology company is seeking a Customer Success Manager to own a portfolio of Higher Education customers. Your role involves nurturing customer relationships, ensuring engagement, and managing renewals and expansions. You’ll need to balance commercial interests with customer advocacy and be comfortable handling proactive account management. This position supports US clients, requiring alignment with their working hours. The role offers flexibility and opportunities for travel between the UK and US.#J-18808-Ljbffr…

Posted: April 17th, 2026