Service Support Lead: SLA Expert & Customer Champion

A leading technology services provider in Greater London is seeking a Service Support Lead to manage the service desk effectively. Key responsibilities include prioritising support tickets, ensuring SLA compliance, engaging with customers, and generating performance reports. Candidates must have proven experience in SLA management, communication skills, and a proactive approach to problem-solving. The position requires office-based work and offers a competitive benefits package, including 25 days of annual leave and health coverage.#J-18808-Ljbffr…