Customer Support Manager: Strategy, Leadership & Service Excellence

A leading food ingredients distributor in Birmingham is seeking a fast-paced Customer Support Manager to lead the team in delivering an exceptional customer experience. The role is both strategic and hands-on, requiring leadership in managing customer support operations, ensuring timely order fulfillment, and driving initiatives for team performance improvement. The ideal candidate should have strong leadership skills, a background in customer service or sales, and experience with ERP systems. This full-time position offers an opportunity to shape customer interactions and foster satisfaction. #J-18808-Ljbffr