Service Desk & Field Operations Lead

A technology service provider is seeking a Customer Service Coordinator in Bracknell to manage customer queries via phone and email, ensuring service level agreements are met. Responsibilities include managing a team of engineers for service calls, updating job statuses, and producing client dashboards. The role requires excellent communication skills, experience in customer service, and proficiency in MS Office. This full-time position offers varied shifts from 8:00 am to 6:00 pm. #J-18808-Ljbffr