Job Title: Supervisor - Operations, AM Shift
Department: Paint Shop
Location: Solihull
Contract: Jaguar Land Rover
Hours: 6am to 2pm, Monday to Friday
Salary: £31240 plus benefits
Role Purpose
Responsible for ensuring the smooth, timely and efficient running of the morning shift activities and processes and requirements across the area. You will ensure that the team remains highly motivated and that clients receive the best possible service.
You will also be responsible for improving, implementing, and maintaining processes and procedures, and will be a pivotal team player in ensuring Health and Safety standards are upheld by working together with HSQE support functions.
Main Duties and Responsibilities
- Supervise and plan the morning cleaning activities in conjunction with the customer, including establishing overtime requirements.
- Supervise resources to ensure efficient working both as teams and as individuals.
- Ensure that the required cleaning activities are delivered as per the relevant schedule.
- Carry out HSQE audits and address any non-conformances identified.
- Ensure that staff being supervised are thoroughly trained in all safety aspects relating to their job, that they are working to the RAMS specific to the task being carried out, and that they are signed-for as per schedule and to manage your HSQE responsibilities.
- Monitor and record the holiday allocation, attendance, absenteeism, and timekeeping of the staff being supervised, ensuring Company policy and procedures are applied where required and the timely completion of RTWs.
- Understand and correctly apply Company HR processes for dealing with grievance and disciplinary situations, seeking support from management when appropriate, and above all always maintaining confidentiality.
- Flexible with working hours according to customers' needs, and requirements.
- Report to the Paint Shope Manager
- Liaise with supervision and management
- Plan daily allocation of tasks across the workforce
- Monitor cleaning, mechanical lifting, and escape equipment
- Order and manage the issue and stock control of consumable materials
Qualifications, Knowledge and Experience
- Proven experience of supervising staff
- Relevant experience of cleaning and waste contracts
- Knowledge of Health and Safety regulations and Legislation
- Computer literate
- Experience of operating plant equipment
- Effectively handling customer queries and complaints
- Problem solving - aptitude
- Good verbal and written communication skills
- Good IT skills including Microsoft Office
- Planning provision of resource
- Leading and supporting teams and individuals
- Handling customer queries and complaints
- Ability to prioritise and meet deadlines, multitask, and re-prioritise work
- Highly articulate - both oral and written
- Customer service
- Ability to remain professional and maintain confidentiality at all times
Benefits
- Company pension scheme
- Life assurance
- The Company's cycle to work scheme (
- Long-service awards;
- Going the Extra Mile (GEM) awards;
- The opportunity to purchase additional annual leave, up to a maximum of one week;
- Access to 'MyChoices';
- The ability to join an enhanced sick pay scheme;
- An Employee Assistance Programme.
Closing date 26.04.2026Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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