Overview
Job Description
Responsibilities
The Parts Procurement Clerk is responsible for achieving sales goals and administering order management processes for repair parts. The position also identifies customer needs and resolves parts or equipment issues with the sale and timely delivery of quality parts and solution offerings.
Act with a sense of urgency and accountability to satisfy the customer by fully identifying customer issues and offering timely and quality solutions.
- Ensure that problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner.
- Process orders received from service & installation teams.
- Create, maintain, update, and reconcile purchase orders.
- Adhere to purchase order company policies & procedures.
- Place orders for departments other than service such as sheet metal, controls, HVAC, refurbishing, and installation department as needed. Support orders in inventory, purchasing, pricing, and warranty administration processes.
- Review invoices for purchased commodities as required by Accounts Payable. Additional responsibilities as assigned.
Qualifications
- GED/High School Diploma and Zero to Five years of related experience and/or training; Associate degree is preferred.
Additional Information
- Ability to successfully manage multiple, competing priorities/tasks in a fast-paced work environment.
- Strong communication skills, verbal and written, required.
- Intermediate to advanced proficiency in Microsoft Office Suite.
- Strong organizational, time management skills.
- Flexibility to work outside normal working hours, as required.
- Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
- Ability to maintain the highest level of customer service at all times.
- Demonstrated ability to make decisions, learn quickly, think rationally, and exercise good judgment. Work effectively in a diverse team environment.
- High level of professionalism and diplomacy.
Benefits & Perks – What’s In It For You*
Benefits
- Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
- Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
- Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
- Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
- Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
- Health Management and Wellbeing Programs – EAP, virtual health management, chronic condition, and tobacco cessation.
- Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.
About Hussmann
For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success.
For more information about Hussmann, please visit www.hussmann.com.
Hussmann is a subsidiary of Panasonic USA.
Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.
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