Service Lead – NOC & Client Success

A reputable IT consultancy based in Glasgow is looking for a Service Lead to head their NOC and Backup Assurance teams. The role involves leading service excellence, mentoring team members, and enhancing client relations while managing service escalations. Ideal candidates will have over three years of service leadership experience, strong coaching skills, and knowledge of backup technologies. The company offers flexible working, unlimited holidays, and a supportive work environment.#J-18808-Ljbffr…