Customer Experience Strategy Lead

A leading repairs and maintenance contractor is looking for a Customer Experience Manager to develop and implement a customer experience strategy in Hemel Hempstead. You will lead improvements to service delivery, manage customer feedback, and support operational teams in enhancing the customer journey. The position requires strong leadership, experience in customer service management, and a commitment to high-quality service delivery. This full-time role offers a competitive salary of £43,000 per annum and opportunities for career development. #J-18808-Ljbffr