Availability Window
Tue: 16:00‑23:00; Wed: 15:00‑23:00; Thu: 10:00‑19:00; Fri: 05:30‑13:30; Sat: 05:30‑13:30.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
We offer new colleagues a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12). This can be discussed to fit your schedule.
Responsibilities
- Take ownership of activities by coordinating a team to deliver.
- Constantly look for ways to improve service through on‑the‑job coaching and feedback.
- Maintain a safe, clean and welcoming environment for customers and colleagues.
- Role‑model outstanding customer service, ensuring every customer’s needs are met.
- Build strong, long‑lasting relationships with colleagues to foster team spirit and encourage them to perform at their best.
- Communicate clearly and effectively using a variety of methods to keep the team well informed.
- Lead confidently, stepping in as charge when required.
- Be flexible in thinking, make efficient decisions and handle change to keep customer and colleague needs at the forefront.
- Bring high energy and drive to deliver beyond expectations while balancing priorities.
- Continuously seek ideas and opportunities to serve shoppers better every day.
Qualifications
- Strong leadership and team‑coordination skills.
- Excellent communication and interpersonal abilities.
- Customer‑service orientation with a focus on continuous improvement.
- Flexibility to adapt to changing environments and schedules.
- Ability to maintain safety and cleanliness standards.
- Energy and drive to balance multiple priorities effectively.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leavers age. Candidates over the age of 18 are required for roles involving early/late hours, warehouse work, beer, wine & spirits, counters, bakery, and driving duties.
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