Overview
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Tamworth area. Your role will cover the North and surrounding areas.
The work consists of refurbishment works on Social Housing properties. As a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.
In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator – able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle.
This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual. You must be driving and have access to a vehicle and be in a position to start immediately.
Responsibilities
- Act as the primary liaison between tenants/residents and the contractor
- Ensure effective communication between all parties
- Manage work schedules for refurbishment projects
- Provide tenants with timely updates to minimise disruption and complaints
Qualifications
- Proven experience in a similar tenancy/resident liaison or related role
- Confident communicator with ability to build rapport quickly with residents
- Full UK driving licence and access to a vehicle
- Ability to start immediately
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