ACS International Schools Cobham is seeking an enthusiastic and approachable individual with previous experience in the security industry. The successful candidate will be a strong team player, adaptable, and demonstrate excellent interpersonal, communication and customer service skills. Dedication and flexibility are essential to ensuring our community is consistently protected and safeguarded.
Ideally the new officer will start as soon as possible.
WORKING HOURS
- 4 days on, 4 days off, 4 nights on and 4 nights off rotation
- 38+ hours per week
- 52 weeks per year.
The successful applicant would be based from our Cobham campus, however, there would be an expectation to cover one of the other campuses in Egham or Hillingdon should it be required.
PRINCIPAL ACCOUNTABILITIES
- Act as a professional, polite and welcoming presence within the Gate House, maintaining high standards of presentation and conduct at all times.
- Check rota and report to your assigned position at the start of each shift.
- Control and monitor access and egress to the campus, ensuring no individual is granted entry without a verified purpose and confirmation from their host or contact.
- Issue visitor, contractor and vehicle passes as required, ensuring visitors are not permitted access until host contact has been established.
- Carry out regular patrols of the campus to maintain safety and security.
- Provide escorting duties when requested.
- Maintain heightened vigilance during designated “busing times,” when traffic and pedestrian flow increases, and challenge vehicles without the appropriate ACS identification.
- Support ad hoc security requirements, including events and provide cover during sickness or staff absence where required.
- Accurately complete incident reports for any non-routine events and ensure records are logged appropriately.
- Prepare clear written and verbal handovers, including all relevant documentation for incoming officers.
- Report any accidents or near misses.
- Complete and maintain mandatory quarterly training in line with the training matrix set by the Site Security Manager.
KNOWLEDGE, SKILLS AND EXPERIENCE
- A Door Supervisor License.
- Strong IT skills with experience using Outlook, Word and Excel.
- Attention to detail for logging data.
- Ability to log incident reports, fault reports etc.
- Good oral and written English for effective communication to our community.
- A valid first aid at work certificate desired (training would be provided for the right candidate).
- Driving licence is highly desirable.
- A strong customer services background would be welcomed.
- As an international school we are privileged to host 70 nationalities from across the globe giving an extremely diverse spectrum of cultures to consider, therefore experience within an international organisation would also be advantageous.
SAFEGUARDING
ACS is committed to inclusion across race, gender, faith, identity and abilities. We believe that diversity helps us to fulfil our purpose, realise our vision and exemplify our values.
ACS is committed to safeguarding and promoting the welfare of children and young people and employees of ACS are expected to share this commitment. This position is therefore subject to pre-employment compliance checks and an enhanced Disclosure and Barring Service Check.
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