Senior Project and Events Manager - UK

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

Requirements

We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand.

This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry.

CROSS-FUNCTIONAL PROJECTS

• Lead Distribution & Operational Readiness — Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination.
• Facilitate Measurement & Reporting — Support in driving post-project and event reviews to capture learnings and implement improvements. Collate key KPIs with stakeholders for each activation and operational project, and ensure clear process & accountability mapping.
• Change Management & Communications — Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption.
• Promotional Calendar & Commercial Moments — Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution.
• Budget Governance — Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes.

EVENT & ACTIVATION MANAGEMENT

• Retail Conference & Showcase PM Leadership — Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities.
• Experiential Activations & Pop-Ups — Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities.
• Charlotte & Team Tilbury PA Events — Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals.

REPORTING RELATIONSHIPS

• Reporting directly into the GM of the region
• Dotted line to full regional SLT
• Member of UK/PP/ANZ Lead team
• Closely collaborates with full UK cross functional team
• Collaborates with the Global Marketing function
• Collaborates with Global Tech & Transformation teams
• No direct reports

Skills & Experience

• Proven experience in event management and retail operations within beauty, fashion, or luxury sectors.
• Previous senior project management experience
• Strong project management skills (tools like Asana, Monday.com).
• Financial acumen and governance discipline.
• Excellent stakeholder management and communication skills.
• Knowledge of H&S compliance, permits, and risk assessments.
• Ability to thrive in fast-paced, ambiguous environments.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Benefits

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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