Are you an experienced yet highly ambitious hotel management professional, with a passion for exceptional guest experiences? Our renowned client is seeking a dynamic Assistant General Manager to join their team, in an idyllic and picturesque area of Stirlingshire. This is a fantastic permanent opportunity to take the next step in your career, shaping the future of a thriving, luxury property and leading a dedicated team.
What you will get in your new role
- Competitive salary of £38,000 per annum
- Live-in accommodation available for those relocating
- Regular share of gratuities/TRONC
- Generous internal company discounts
- Clear pathways for progression and development within the company
Responsibilities in your new role as Assistant General Manager
- Supporting the General Manager in the overall operation and strategic management of the property.
- Ensuring outstanding guest service and leading by example across all departments.
- Fostering a culture of excellence throughout the property.
- Assisting with the seamless management of food and beverage operations, banqueting & events, and accommodation services.
- Supervising, motivating, and developing team members to achieve their full potential and high performance.
- Ensuring rigorous adherence to company standards, policies, and procedures.
- Assisting with staff training, scheduling, and performance management initiatives.
- Expertly managing customer feedback and resolving any issues professionally.
- Contributing to efficient stock control, cash handling, and cost management.
- Guaranteeing strict compliance with all health & safety, licensing, and regulatory requirements.
- Confidently acting as Manager on Duty when required, upholding the highest operational standards.
Your personality, experience and qualifications
We are seeking a proactive, guest-focused individual, with demonstrable previous experience in a senior management role within a luxury hotel, ideally country house style. You will possess strong leadership and communication skills, coupled with an unwavering passion for delivering high standards and creating truly memorable guest experiences.
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