Senior Project Manager

Overview

• Initiate and actively manage projects of varying size and complexity with significant strategic and/or commercial impact.
• Work with key senior firm stakeholders to understand strategic outcomes and deliver them.
• Day‑to‑day management of key projects and creation and maintenance of all associated project documentation including business cases, project plans, risks and issues, actions, decisions, steering committee preparation.
• Help plan and design outcome‑focused projects, monitor progress against agreed parameters, identify key risks, resolve issues and initiate timely corrective action.
• Deliver key activities.
• Enable project sponsors to focus on setting direction, providing subject‑matter expertise, building advocacy and removing blockers.
• Operate within the firm’s prescribed project delivery standards, known as the ‘Change Minimum Standards’.

Responsibilities

• Work with key stakeholders across the business to successfully deliver project outcomes at pace.
• Understand the inflight and upcoming changes in project business requirements.
• Day‑to‑day manage the project(s).
• Act as the voice of business into the project(s).
• Plan and design ‘outcome‑focused’ projects, monitor progress, identify risks, resolve issues and initiate corrective action.
• Define the project’s governance framework.
• Ensure underlying workstreams are coordinated.
• Resolve risks and issues.
• Support individuals on the project(s).
• Ensure project integrity and coherence.
• Monitor project budget and expenditure.
• Help appoint additional staff into the project and underlying workstreams/activities.
• Liaise with design authority, architecture teams, other IT teams, risk, dependent projects and product teams, suppliers.
• Ensure outputs meet requirements within time, quality, cost constraints; timely escalation of risks if not.
• Ensure efficiency of resources.
• Liaise with third parties, draft workpackages as required.
• Identify and initiate additional activities wherever gaps exist.
• Submit regular reports to your sponsor and other governance forums.
• Engage stakeholders effectively in liaison with sponsors.
• Effectively hand over to business operations.
• Champion the Change Minimum Standards.
• Actively support assurance activities.

Qualifications

• Excellent stakeholder engagement and management skills, including presentation skills.
• Take personal responsibility for own decisions and actions, and those of others.
• Proficient in project planning, including dependency and capacity management.
• Experience in project delivery and workpackage oversight.
• Strong communications and risk/issue management skills.
• Ability to support, train, mentor and advise others within Operations PMO.
• Drive improvements and champion change.
• Experience of delivery and governance frameworks.
• Effective communication and presentation abilities.

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