Access Officer

Company: Hertfordshire County Council
Apply for the Access Officer
Location: Stevenage
Job Description:

Responsibilities

The team are responsible for all day‑to‑day operations, ensuring that the network is maintained to a high standard and open and accessible to our many users. Activities include surveying routes, specifying and managing contracts, supporting the work of our many volunteers, negotiating with landowners and responding as consultees to planning applications to secure improvements. You’ll work closely with landowners, contractors, and community groups to resolve problems, support local initiatives, and promote positive use of the network. The broader collaborative service includes officers with diverse skills relating to the Definitive Map, Commons & Village Greens, Enforcement, Environmental Land Management, Community Engagement and Health Improvement.

Qualifications

  • Previous Public Rights of Way experience or work in a related field.
  • Demonstrable understanding of Public Rights of Way legislation.
  • Strong interpersonal and effective communication skills with the proven ability to convey complex and/or contentious information to a range of audiences.
  • Developed analytical and problem‑solving skills.
  • Flexible, adaptable approach to work.
  • Valid full (manual) driving licence.
  • Ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car.
  • Ability to converse at ease with members of the public and provide advice in accurate spoken English. (Providing a sign language interpreter who speaks fluent English to the necessary standard of fluency is required if the candidate uses a signed language.)

About the role

The role offers a varied and rewarding opportunity to make a tangible difference to a highly valued public asset. If you are motivated by partnership working, practical problem‑solving and improving access for all, we would welcome your application. Hertfordshire County Council’s ambitious policies relating to Sustainability, Active Travel and Access to Green Space make the Countryside & Rights of Way Service more relevant than ever. Our Access Team works in partnership with landowners, communities, volunteers, and other local authorities to protect and improve the 3200+km network of Public Rights of Way across Hertfordshire.

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Posted: April 17th, 2026