Operations Co‑ordinator – Far Logistics (Southampton) Ltd.
We are looking for an Operations Co‑ordinator to join our team in Far Logistics (Southampton) Ltd.
Job Purpose
Accountable to the Operations Manager for the day to day running of clients' import and export requirements, ensuring procedures are followed, ensuring the department remains profitable, efficient and focused.
Key Responsibilities
- Manage your own time to best efficiency for the business.
- Monitor the systems and processes throughout the department and inform the Operations Manager of any ideas for change.
- Ensure all shipments are processed within a timely manner.
- Prompt processing of client invoicing and passing of supplier costs to meet KPIs.
- Report any issues to the Operations Manager if they cannot be dealt with independently or will take an extended amount of time to complete.
- Ensure procedures are followed at all times.
- Interpersonally effective.
- Develop trust and respect from colleagues across the organisation.
- Identify problems early and respond in a timely fashion.
- Work with the team to find solutions.
- Demonstrate personal drive.
- Communicate effectively (active listening, questioning, expressing self clearly and concisely).
- Motivate colleagues.
- Maintain a positive and pro‑active approach to work.
- Contribute pro‑actively and professionally to formal and informal discussions with colleagues.
- Work effectively with positive conflict to generate new ideas and approaches.
- Approachable.
External Relationships
- Develop rapport with clients, ensuring regular contact and support offered, often at multiple levels within their business.
- Integrate with other Far Logistics Offices, both in the UK and overseas.
- Monitor supplier performance, ensuring a high level of service at all times and advise the Operations Manager of any issues.
Strategic Responsibilities
- Together with the management team, work towards continued improvement of systems, processes and development of the business.
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